Gary discusses to confusion around technology platforms, integrating technology and the need to embrace across all channels.

Mark focuses on controlling technology as opposed to it distracting us, workflow automation and becoming a slave to technology.

Meg speaks about active engagement with your clients and driving the right inquiry to your business.

Essential viewing for agents seeking productivity improvements.

Not for the feint hearted.

The following post was first published to Travel Agent – Technology and Outsourcing – Travel Vision 2020 and is republished from My Travel Bay. See more on: https://www.youtube.com/watch?v=oufAHarssLw

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